Terms and Conditions


This document outlines the rights and responsibilities you have as the Customer, with regard to the ability of 10ft10 Pty Ltd to directly debit your nominated bank account or credit card for any installments or fees due by you under the terms and conditions of this Contract and DDR.

Should you have queries regarding your Contract you should in the first instance contact 10ft10 by an email.


The “Customer” means the person or party authorising this Contract. “10ft10” is 10ft10 Pty Limited, Unit 114/370 St Kilda Road, Melbourne VIC 3004, E-mail: office@10ft10.com. All further communication relating to this Contract by the Customer should be emailed directly to 10ft10 Pty Ltd to ensure a true and correct record is kept.


The Customer agrees to pay the instalment amount at the agreed payment frequency until this Contract is terminated in accordance with clause 4 below. Should there be any arrears or any outstanding payments the Customer authorises 10ft10 to debit the outstanding balance in order to bring the account up to date.

The agreed payment will automatically debit on the billing day of each month.


Under the terms of the contract once deposit is paid we will seek to provide access to the 10ft10 website and its associated resources. The clients account will be suspended if they fail to make payment under a payment arrangement.

As stated in the Agreement to Proceed the 10ft10 account is for the use of the Customer alone and is not to be used by any other unauthorized third party.

Should the client request, we can terminate the client account on the website once all outstanding fees are paid? The client can communicate to us in writing requesting their website records be removed from our system. Once received we will contact the client to ensure this is their request and will then delete the account from the website. We will not remove client data from historical archives as they are accurate to the day they were taken.

If the customer is on a monthly subscription the service can be suspened or terminated by sending an email to the office@10ft10.com email address 2 days before your billing date and they will not be charged. No refunds will be provided once leads have been allocated.


The Customer and 10ft10 each hold reciprocal rights of termination for a material breach of any term or condition of this Contract. The Contract will be terminated upon receipt of written notice outlining the relevant breach.


A Customer’s “personal information” (as that term is defined in the Privacy Act 1988 (Cwth)) will only be used by 10ft10 to provide you, the Customer, with the services contemplated by this Contract. The 10ft10’s Privacy Statement can be found on its website www.10ft10.com.


Upon default by the Customer in regard to any obligation under this Contract and failure to remedy the default after notification by 10ft10, the Customer authorises 10ft10 to notify any debt collection/credit reporting agency of the default. Should this occur then at 10ft10’s sole discretion it may terminate the Contract at which time the full outstanding balance for the remainder of the minimum term or payment/s (including any current arrears) shall be due in full. The Customer authorises 10ft10 to add to the outstanding debt a fee of $50 and an amount equivalent to 25% of the full outstanding balance (being 10ft10’s expenses reasonably incurred in collecting the debt) upon initial referral to the debt collection/credit reporting agency.


If the client has agreed to a membership contract, 10ft10 may at any time AFTER the end of the minimum term, upon sending written notice to the Customer’s last known address and giving 14 days’ notice, increase the instalment amount. If the Customer wishes to terminate this Contract as a result of the increase in the instalment amount, the Customer must notify 10ft10 in writing within 14 days of the date of the written notice sent by 10ft10. The Contract will be terminated upon receipt of this notice. If the Customer does not notify 10ft10 of its intention to terminate this Contract within such specified time period, then this Contract will remain in force and the increase in the instalment amount will be deemed to be accepted by the Customer.


This Contract, the DDR Service Agreement and any membership agreement entered into between the Customer and 10ft10 constitutes the entire agreement, understanding and arrangement (express and implied) between the Customer and 10ft10 relating to the subject matter of this Contract and supersedes and cancels any previous agreement, understanding and arrangement relating thereto whether written or oral. If any provision of this Contract is invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions will not be affected and such invalid, illegal or unenforceable provision is to be severed from this Contract.

Copyright © 2015 by 10ft10 Pty Ltd All rights reserved. No part of this publication maybe reproduced, distributed or transmitted in any form or by any means including photocopying, recording or other electronic or mechanical methods without the written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other non-commercial uses permitted by copyright law. For permission requests write to the publisher, address “Attention: Permissions Coordinator” at the address below.

10ft10 Pty Ltd
Unit 114/370 St Kilda Road, Melbourne VIC 3004,